Your digital home for a more profitable transport operation.

Everything you need to keep your business moving forward
At our Uptime Center, we know better than anyone that every second of saved uptime means increased revenue, maximized efficiency and new opportunities. That’s why we are constantly working to be the transport solutions partner that supports your business with innovative uptime services to help you keep your trucks on the road and money in your pocket.

What does it take to keep your trucks moving? Our team of uptime experts know. At the state-of-the-art Volvo Uptime Center, dedicated teams and technology join forces to help you manage unplanned repairs, no matter where your trucks may be. And they won’t stop working until your truck is back on the road. It’s one more way we’re helping you deliver on your commitments to your customers.

Volvo Connect
It´s all about productivity and efficiency.
The truck driving pattern is continuously monitored by the Volvo Connect system, which helps in improving the driver competency and the truck operating conditions. This results in improved truck utilization, minimal idling hours and better fuel efficiency. In short, it helps improving the operational efficiency of the fleet.
The Volvo Connect hardware comes installed from the factory in all Volvo Trucks. You simply have to subscribe for the services that suit your needs and log on to the Volvo Connect web portal to get started.

Fuel & Environment
The ‘Fuel & Environment’ Service provides all the critical information related to the vehicles’ performance. It also saves time and effort in analyzing vehicle data – and helps you find ways to cut fuel costs. Through the various reports, both potential savings and progress over time can be made visible in just seconds.

Positioning
The ‘Positioning’ service provides real time information on the location of the vehicle. The detailed maps give you constant updates on where the trucks and loads are at present. This service also allows you to invite your customers to follow their cargo in real time.
Volvo Connect brings a new level of clarity and control to your business.

Volvo Service Planning [VOSP]
Manage Assets with Ease.
Access information on all your equipment and important contacts in a single place. Make notes on fleet processes and individual assets to guide the service process.

Reduce Costs and Downtime.
Efficiency drives savings. VOSP services generate proven uptime by getting your trucks diagnosed, repaired, and back on the road faster.
Breakdowns and urgent repairs cost you time and money. With VOSP you can schedule proactive servicing and preventative maintenance to help save them. We offers a range of service agreements suitable for different types of operations and service requirements. So it pays to plan.

Volvo Service Planning (VOSP), is a simple web-based tool that lets you monitor vehicle status and communicate directly with your dealer - regardless of your truck’s location. It consolidates all maintenance events and communication in one place so you can avoid invoice and repair surprises.
And for trucks with Remote Diagnostics, it provides seamless communication between the service manager, the truck, your dealer, and the team at Volvo Uptime Center.

Predictive Maintenance
Ready for whatever lies ahead
Predictive maintenance monitors the life of truck components to enable proactive planning and timely repairs.
The estimated life of parts such as clutch & APM are identified and this information is used to replace the part before it reaches the end of its life.

The parts office is notified about the requirement of components in advance to ensure better parts planning & the availability of parts. The Uptime Center follows-up with the technician to ensure that the component is replaced within the due date & therefore avoiding any unplanned stoppage of trucks & consequential failures. It is a standard in every new Volvo Truck.

Fleet Uptime
Delivering faster turnaround time
Fleet uptime means availability and no unplanned down time - the vehicle is in full operating condition whenever needed. The time and cost of repairs, maintenance and unplanned down time are minimized.
The new Digitation of vehicle status at Site helps keeping a track of your trucks & giving you full control over your vehicle operations.

Connecting the repair time data of the vehicles operating in remotest locations with information flow seamlessly across the stake holders, thereby enabling faster support that delivers superior uptime to our customers.
Transparency in sharing the vehicle status information at site wherein the progress of each repair & maintenance performed at site can be closely tracked &timely actions can be initiated.
This new platform also enables our customer to monitor the trend of the Vehicle Uptime along with intervention wherever needed.

The whole process saves time, simplify all interactions between the Volvo & customer whereby increase control. This is productivity - always at the core of our customer’s business.

Ready for the road ahead
Customer is at the heart of our business, our endeavor is always to help customer get the maximum out of the operating conditions. It is extremely challenging at times to understand the nuances of the truck and its behavior when many different variables affect its performance. We understand the core of this & therefore our site advisory service is a step forward in this direction.
Volvo Uptime Centers are already in operation across the country bringing the technology advantages closer to Volvo customers operating in coal mining sites at key cities and towns.

Uptime Center Team

Eng.Maryam Jasem Alantali                      Amna Abdulla AlAmeri
  Technical Support Executive                     Technical Support Executive

For any support our location is in Al-Futtaim Auto & Machinery Co. LLC (FAMCO) Uptime Center. P.O. Box 5502, Dubai Investment Park 2, UAE              Office No: +971 04 815 4879
E-mail: Maryam.Alantali@alfuttaim.com       amna.alameri@alfuttaim.com
WhatsApp: +971 50 734 9769                          WhatsApp: +971 50 377 6912